I've discussed some of this with users via PM, but today this little nugget of good news came down for you all that are still waiting for certain items to be recovered:You heard it right, you'll finally get some of those lost items!"For users that have lost reward items, we are planning to have an extended maintenance in March to merge the lost rewards we have been able to recover with the current live database. Details will be announced at a later date."
Secondly, there was this post by... Locust_Star again:
As some of you may know, select items contained within the Venetian Mask Bundle have not been appearing in inventories after purchase. We apologize deeply for this error. As a gesture of good will (and a means to making sure everyone that purchased this bundle receives these items), we will be making this bundle free to the entire community starting at 12:00am PT on Saturday, February 13th and ending at 12:00am PT on Monday, February 15th.A little late reporting this we're aware, but it goes to show you, people pissing and moaning is starting to get some action. Broken stuff isn't being tolerated anymore, and folks haven't just sucked it up. To the home community, minus the useless HCV, thank you. Your non-stop complaining got progress. We just hope you don't stop. And thanks to Locust_Star who has picked up the pace with the bugs and communication.
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