Showing posts with label european server. Show all posts
Showing posts with label european server. Show all posts

Monday, August 9, 2010

Remember OtherOS? Niether does anyone else. Oh and it sucks to be Europe


Seems I missed this. Looks like Sony's shit management is finally getting sued for that OtherOS shit. Class action status. Also, there's a HUGE topic over in the European forums over the price differences between the United States and Euroland. I thought it sucked using Home in the USA. Imagine having all the failures of Home, plus having to pay more for them. Sucks

Thursday, January 14, 2010

Poor Frog Canadians!

After being randomly switched to the Europe server, many of the French Canadians got really irritated. Rightfully so. Now they are coming back from their visit to the Old World, and it seems they left some stuff behind.

Since last week, all French Canadian users of Home got "free vacation" to Europe. We got all redirected to European servers of Home by error...

Today the problem got resolved, but there is another one!
Many clothes and prizes that I had unlocked in the past are missing for me now. It looks like that I have lost all my Theater Prize and Special Event Prize...
Here's the list of my missing items and clothes:
Legion T-shirt (Male / Female)
Happy New Year 2010 T-shirt (Male / Female)
Happy New Year 2010 Hat (Male / Female)
Christmas Tree / Christmas Tree (decorated)
Open Beta Anniversary T-shirt (Male / Female)
*Gold Chain
*Ninja figurine
*Guitar
Racecar
*Fish Hat Ornament
*Hamster
*Xi Butterfly ornament
*Film reel ornament
*Brain on plate
*Stone Turkey Statue
*Home logo
Lawman Vest (Male / Female)
Turkey Costume (Male / Female)
PSPgo Hat (Male / Female)
Best Ranger Competition T-shirt (Male / Female)
Criss Angel Coffin Coffee Table
Criss Angel's Mindfreaking Coffin Couch
Blue Glasses
Disco Glasses
Phurba Dagger
Zombie Costume (Male / Female)
Cole Outfit

What are we gonna do? Will Home help us?
Sorry to tell ya, but there's not shit you can do. The mods will not help you.

Monday, January 11, 2010

Home's Terrible Support. How bad is it? 10 unanswered posts.

I decided I was going to go on an adventure to the PlayStation®Home Support. See if I could dig through there and find some answers to WHY things don't get accomplished. I decided to pick 10 different support posts that should have been answered, that have not. This is what I found: (all references to pages are pages by the default settings)

First is this post, 6th Lure Is Broken!!! (When will this be fixed): At this point the topic is a little more then 28 hours old and two pages.

NO RESPONSE FROM STAFF.

Secondly this post, user from quebec redirect to european server: Currently this post is four days old, the person posting claims that the issue had been going on since Thursday the 7th. Three pages.

NO RESPONSE FROM STAFF.

Third, How do I get missing ITEMS?: As of this point, this post is a week old. 2 pages long. The person posting it even says:
First, since SONY has like NO CUSTOMER SERVICE at for home, and PM's GO UNANSWERED how do you get items you are missing?
NO RESPONSE FROM STAFF.

I decided to stop picking on the new posts. I mean, a week isn't forever. I went back through the pages to page five. Surely things here had to be answered. Unanswered post four, Central Plaza FREEZES,,,needs Maintenance!!!: This post was posted 1 month 6 days ago.

NO RESPONSE FROM STAFF.

Page 6 of the forum, post number five, Why does my Ghostbusters StayPuft shirt look all screwed up?: posted 11 days ago

NO RESPONSE FROM STAFF.

Page 13 had this gem, number six in my count, MAKES ME SICK!: posted 18 days ago.

NO RESPONSE FROM STAFF.

Page 13 also had this post, number seven, Why is it I have yet to get support for my missing paid item?: posted 2 months ago. 3 pages long. To quote:

I've called Sony Support 3 times since Home's 1.32 update and they told me that they can not refund my money for my missing "Female Do-rag". They told me that I have to contact the Home Managers or the Home Moderators to either get my money back or to restore my missing item. I've PM Locust Star 2 times and I've PM Cydonia and Glasswalls at least once. I've even sent an email through the support form and not one person from Sony replied to my problem. What the hell kind of support is this company is running. I haven't even got a reply that someone is going to look into my problem. It seems that the people who run home can only ban people from home or provide service that will line their pockets with more money. I'm very disappointed in the service from this company it makes me not want to purchase anything from the Playstation network anymore seeing how they can not provide technical support for my purchased products from the service.
NO RESPONSE FROM STAFF.

Number 8, from page 15, Over-moderation (Directed at forum staff): This was actually replied to. It was given a half assed reply. (The admin asks that if your post is deleted to take it up with the mod who deleted it. How is that possible of THE POST IS MISSING? Astounding.)

LAME RESPONSE FROM STAFF

Page 16, unanswered post number nine, I DID NOT GET THE TURKEY STATUE, CP lag crashed me!!! HELP : Posted 21 days ago.

NO RESPONSE FROM STAFF.

And finally #10, Lost and Found!: This post is for support for missing or broken items. It is six pages long. It has been going for two months. It is full of tons of folks who paid for things they didn't receive or that don't work.

NO RESPONSE FROM STAFF.

Tune in later as I continue to expose the support forums lack of support, and the lame duck job that the home team is doing.