Voice It!

People are starting to get loud. Loud and tired. Loud, tired, and pissed off. It's reaching a boiling point where people are sick and tired of the HORRIBLE JOB that the home staff is doing. Such as this topic discussing the fact that the Paris Classical Wardrobe is shown in this bundle.

Here is a PRIME example of FALSE ADVERTISING, and why after I bought this, I'm really seriously thinking of taking SONY to court over this, because it is continuing time and time again... The picture below clearly shows the Paris Classical Living Room Bundle. Now look closely to the left, you will see the Paris Classical Wardrobe.

Should Sony be held accountable for putting inept people at the helm of a large scale product that's supposed to draw in users and profit? We're gonna say yes. But is it over? Nah, it's Home. THERE'S ALWAYS SOME NEW DELIGHTFUL MISADVENTURE. NEXT UP:

Why is the Hat advertised as being BLACK turn out to be the color GREEN? According to the topic:

You know.. I'm really getting sick of this.. This is now 3 issues I have found just in a few hours, and other people are find more.. But this one I bought and didn't notice it until I wore it.

The BLACK COWBOY HAT IS GREEN WHEN YOU WEAR IT!!

FIX IT.. I HATE GREEN!!!

Should the completely incapable Home staff answer or fix this? We'd like to say yes, but why is it items go unfixed for MONTHS at a time? Why is it not possible for the HCM to at least say "we are aware of this bug?"


But lets get back to that Wardrobe. Or is it a wardrobe? This topic asks the question:

You know.. this update I must say has to be the worst as far as attention given on representing the items properly.. I'm very close in starting a class action for us, because well I'm sick of it. Just on this update alone I have been screwed twice by false advertising. See other posts.. now I pose a question to the HOME MANAGERS (which I'm sure will go unanswered, unless Glass shows up) But I want to know what the difference between these two items are besides a name change. I'm not paying for two separate items, when the only thing that changes is a NAME.

And last but not least, we get to this topic:

Umm.. has anyone bought the new beds yet?? Well all I can say (I have pics.. but to lazy to upload them now) is I hope your poor old tired avatar never needs to sleep.. You're asking why? Well first, they can't lay down only sit on the bed, and second.. He/she would never fit into that new nice comfy bed. LOL Yup you got it.. the size of the bed is way off. Your poor avatar might be able to get about half his/her body in it.. but that's about it..

Laaaaame. So no only are these pieces all messed up, but they are just sized completely WRONG. That's just BAD DEVELOPMENT. Bad support, bad development, bad staff, bad support, bad bugs, bad missing items, bad support, BAD, BAD, BAD.

Loads of Disappointment

I've been going through the forums, collecting things for blog posts. But there is too much going on, I'm going to have to turn it into one big post.

First the Waterfall Terrace fishing game. It appears to be fixed, except for that same bug with the 6th lure not unlocking. According to this post:

I called SONY about getting a refund for the waterfall terrace, which is a more resonable refund since the product wasn't working. The customer service rep told me to speak with the home community managers about a refund. I PMd glasswalls & Locas Star, awhile ago, and they don't even have the decency to respond to me. Lesson learnd, (SIC) just don't spend money on home.

I know the money I spent on home isn't going to improve the server load times, or give us what we want like music/movie players for personal spaces. The only thing they're focused on is pumping out more silly virtual clothes & not so interesting personal spaces, so whats the point...

Shocker, more ignored tech support. Continuing on, there's the matter of I DEMAND my money back which we had mentioned in a previous blog post. One user makes a very good point:

False advertising is okay just because it says all sales are final? It's not a valid contract if you are not getting what you are paying for.

Very true. Next we move on to a user who managed to glitch his way outside the Paris Clocktower. Wow, that took what, 24 hours?

while trying to put the PsP-Go object on one of the shelves in the clock tower, it slipped through the back of the shelves.
Figured while i was on the outside I'd take a few pictures before i canceled the furniture and tried again.

Speaking of Paris Clocktower being disappointing, this user made the mistake of buying it:

this place just sucks! its small. it only looks big. its not even big as the summer house! this is sooo frustrating. i wish i could give it back to them. i think the only thing that could make me more upset is if i bought the ratchet and clank "home". my decision was between the water terrace and the clock tower. now i know next time im not buyign anyting sony hypes up from home. sorry for this post but i HAD to vent!

Small huh? Seems people really have been disappointed with the Paris space. Many people for many reasons. I think it's safe to say, like the Wizard's Den before it, Paris Clocktower is a huge failure, and most people who buy it are disappointed. Speaking of personal spaces and disappointment, have we mentioned recently that the folks who got the Waterfall Terrace furniture are still being screwed out of stuff they bought?

Well, those who bought the Waterfall Terrace Furniture Bundles when they first came out and was missing 2 pieces did you call Sony and if you did.. did you get the code for the two missing pieces?

I just got a call from Carl, from Sony Tech. Support and sure enough he gave me my code for my two missing pieces.

So please if you by something and don't get it.. call them, and if it goes unresolved call again. It's been about 12 days since I first stated to send emails and probably 8 days since I started calling them.. (and I only had to call 3 times). And they did call me today.. gave me a code and I verified it by going to the Terrace and looking and my inventory.. and boom they are there.. Wooo Hooo.

Also, who loves a good contest? We know we sure do. Especially when we win and get completely ignored:

Hello HCMs,

I don't know which board to put this in, as I don't really want to involve anyone else, just yourselves. I thought support would be best.

I'm still awaiting any news regarding the results of the Uncharted 2 Torch Race contest. Last I successfully spoke with you was when I PMed GlassWalls in late December. Early January, I was announced as the winner.

I've sent you PMs about this, but I don't know if they get lost in your inbox. I've compared some messages I've sent with others, and it seems (correct me if I'm wrong) that messages that have not been read by the other party are bold-faced. The messages I've sent you are, in fact, in bold, hence why I think my messages are being lost in that abyss that your inboxes may be.

I'm just hoping to make contact!

Good day!

We hope a tech support question like that will be taken care of. We'll assume it won't be, but We'll hope anyways. Sit back and take a load off, you're going to be waiting a loooooong time. Oh, and since we're speaking of sitting down, why not sit on non-functional items?

I've seen a lot of complaints about:

• bundles not including all items
• 6th lure not unlocking
• leaderboards and progress being wiped

...but has anyone else noticed that:

• the dark leather loveseat only seats one?
• the dark leather sofa only seats two?

By definition, a loveseat should seat two and sofas should seat at least three. On the dark leather loveseat, the avatar sits in the middle, spanning the 2 cushions. On the dark leather sofa, one avatar sits on the left cushion, which is normal, but the other avatar sits between the right and middle cushions. It's just plain awkward and deprives the owner of 2 seats. When we have large spaces, a 12 person maximum occupancy and a 50 item limit, every seat is precious!

The light leather bundle loveseat and sofa accommodate the correct number of people.

then another joins in:

Well I'm going to bump this.. because I feel these items are defective.. and I guess I'll be fighting for a refund again...

HEY YOU 3 HOME MANAGERS.. HOW ABOUT DOING YOUR JOBS FOR ONCE and ANSWER THIS.. Are you going to look into this furniture, so it actually seats the number of people it should seat???? IF NOT, I'm getting a refund on this.

We're gonna have to disagree, loveseats aren't for two people, what definition are you working with? Oh, the dictionary one, gotcha. Speaking of Soft & fluffy, remember the Stay Puff Marshmallow man? Remember that broken shirt? Well, folks are still discovering it:

I noticed that the Ghostbuster Stay Puff Marshmellow Man shirt has an error. The once black shirt is now covered in green and red stripes and says "NOT FOUND".

Yup, been broken for a while. Reply from other users?

1) Should of checked here first.. that's an old old old bug.

2) Yes. he sure does And I PAID for that shirt over six months ago! Hasn't worked right yet.

3) It is an old bug. VERY old. So why isn't it fixed?

So early, so many complaints. Lets see if they are all fixed today! Yeah.

Update Day! Time for Home Update Grading!

B-
Much better then the last disappointment, this update has some stuff worth a download. The Paris apartment will be interesting to see. However, I find it very disappointing that they keep adding tons and tons of new sports items. I hate to say it, but some of us could give a damn less about sports. And the fact that each and every sports jersey you buy is labeled "00" as the number, it's pretty much stating where they are at. Double-Zero. Which will be your PSN account balance after buying one. They are friggin' expensive. UNLESS you buy one of the many new ones with player names. So after buying your $5 jersey last week, get prepared to buy another with your favorite player!
I do have to admit I am getting a bit tired of updates where they package stuff from the week before. Such is the Emoticon pack. I bought three of these for each gender last week, and now they are in a discount bundle. New rule of thumb for me, and probably for my readers:

DON'T BUY ANYTHING THE WEEK IT'S RELEASED. WAIT UNTIL THE NEXT WEEK.