Saturday, January 30, 2010

Glitch Warnings

We actually received three of these emails from various users in the last couple of weeks. Since they are all exactly the same, we'll just post one, just to warn Home users that they are cracking down on glitching:
-----------------------------------------------------------------

PlayStation(R)Network

-----------------------------------------------------------------

Sign-in ID: [insert email here]
Reason: Game Glitch
Location: PlayStation(R)Home

This email is a warning that the account associated with the above
email address is participating in activity that violates the
PlayStation(R)Network Terms of Service and User Agreement.

Continued violation of the Terms of Service and User Agreement,
including the Community Code of Conduct may result in future
suspensions and possibly banning of your PlayStation(R)Network
account(s).

Please refer to http://www.us.playstation.com/Support/Useragreements for
the Terms of Service and User Agreement.

The PlayStation(R)Network Community Management Team

----------------------------------------------------------------

This email has been delivered from a send-only address. Please do not
reply to this message. If you have any questions, contact Consumer
Services using the following link.

http://playstation.custhelp.com/app/ask

LEGAL
SCEA is not responsible for technical, hardware or software failures,
any lost or unavailable network connections, failed, incomplete, garbled
or delayed computer transmissions, misspelled email addresses, lost or
deleted email transmissions due to the settings in your email application.
Any of these factors may limit one's ability to successfully participate
in this activity.

"PlayStation", "PLAYSTATION", and the "PS" Family logo are registered
trademarks of Sony Computer Entertainment Inc. (C) 2010 Sony Computer
Entertainment America Inc.

Sony Computer Entertainment America Inc.
919 E. Hillsdale Blvd., Foster City, CA 94404

So the warning's out there. No idea which areas or glitches they are referring to, but these form letters are going out. Now would be a good time for glitchers to make friends with the HCM, because HCM friends are allowed to exploit glitches.

But it gets more interesting. Checking the headers of the emails we noticed this:
Received: from m2l.innovyx.net (m2l.innovyx.net [216.158.188.236])
innovyx? What is this innovyx? So we followed the domain breadcrumbs to http://innovyx.net/. That lead us next to http://www.innovyx.com/. That gave us the following information:

Innovyx is an email service provider that works with agencies and Global 2000 companies to deploy email campaigns and customer communications programs. We help clients create, deliver and analyze their email marketing programs, leveraging the power email technology with best practices in integrated marketing.
There you have it. Home's support is run by an email marketing group. Why are we not surprised?


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